*Excludes parts subject to general wear and tear such as O-rings, washers and jumper valves.
Heads & Arms (Structure Only): LIFETIME replacement parts or product
Rails (Structure Only): LIFETIME replacement parts or product, 1 year labour on Twin Showers
Hand Pieces (Structure Only): LIFETIME replacement parts or product
Flexible Hoses: 1 year replacement parts or product
Finishes - Chrome: LIFETIME replacement parts or product
Finishes - PVD & Electroplated: 5 years replacement parts or product
Accessories & Spare Parts: 1 year replacement parts or product
Installation is acceptance of goods. If the product is incorrect or damaged, Fienza must be notified in writing before installation. Fienza cannot offer warranty / replacement products after the incorrect or damaged product has been installed. Proof of purchase is necessary to claim. Photos may be required. The warranty only applies to the original owner and is not transferable. Fienza will not be liable for any loss or damages caused by a defective product, only the product itself. Product must be installed by a licensed tradesman. Failure to do so voids warranty. Product must be installed according to manufacturer's instructions. Failure to do so voids warranty.
